Open navigation

Create your dispatching rules on account creation

What: This step is necessary in order to make sure the system is going to book the correct vehicle according to your requirements.

How it Works: The next available fleet that matches one of the vehicles selected in your settings will automatically be booked.

We recommend selecting more than one vehicle for each basket value threshold in order to increase the chances to have a driver assigned.

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043300385987/original/Ik_pJzMaZo9LJsy5WnlbbPc54xQFm_o1Qw.png?1643124292

Multiple vehicles can be selected for each basket value threshold. In the example below:

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043300387022/original/YQbJocu63juZjinIV5i7wIRrO8yAWxyp1g.png?1643124411

  • Orders with basket values between £0 and £50 will be delivered only by walkers and bicycles.
  • Orders with basket values between £50.01 and £100 will be delivered only by cargo bikes
  • Orders with basket values between £100.01 and £150 will be delivered only by motorbikes and cars
  • Orders with basket values higher than £150.01 will be delivered only by cars, small vans and vans

Still not sure? Get in touch via our Live Chat and one of our agents will guide you through the best setup for your organisation.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.