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Cancel an order or booking

To cancel an order, please follow the steps below:

1.    Open the order on the Orkestro dashboard

2.    Cancel the order by clicking on "Cancel Job".

This will cancel all active bookings on the order. 

Please note: If a driver was assigned to the order before it was cancelled, there will be a cancellation charge.

To cancel a single booking, please follow the steps below:

1.    Open the order on the Orkestro dashboard

2.    Find the relevant booking

3.    Click 'Cancel'

Please note that other bookings will still be active. 

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