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How do I amend booking details?

In order to amend the booking details, you will need to repeat the booking and change the necessary details. Please follow the steps below to recreate an order:

1. Open the original order and click "Cancel Job"

2. Click "Repeat booking" (this creates a duplicate of the original order)

3. Amend necessary details e.g. delivery schedules, pickup or drop off addresses, parcel specifications etc.

4. Click "Save" > "Request quotes" > "Save"

https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043110895138/original/TDdClzjkw35criKnY88WvxyrhZh87m7bCw.png?1589813321NOTE: If a driver was assigned to the order before it was canceled, there will be a cancellation charge.

If you have any issues during this process, please contact our Live Operations team via the Dashboard Chat.

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