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Invite or reactivate users into your organization

Please note that only organization admins can invite or reactivate users.

Here are instructions on how to invite new users to your organization:

1.    Login to the Orkestro Dashboard

2.    Navigate to the 'Settings' page

3.    Click on 'User Management'

4.    Click on 'Add new user' in the upper-right corner of the page

5.    Enter the email of the invitees, select their permissions and the stores they can access
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User Roles Explained

  • Admin: will have access to the entire organisation and will be able to invite and delete users.
  • Manager: will have access to specific merchants set up by the admin and won't be able to invite and delete users.

6.    Click “Send invitation” to invite the new user

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Your invitees will receive an email notification and will be able to join the organization right away. The invite is active for 7 days but if the invitee doesn't accept it on time, you can resend the invite by clicking the three dots next to a user and then ”Resend Invitation”.


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