How do I request a refund?
To request a refund please submit a ticket to our Customer Support through t...
Where can I find the proof of delivery (POD)?
To view the proof of delivery in the Orkestro Dashboard, please follow these...
Why is taking a long time for a driver to be assigned?
Delivery partners have different approaches when it comes to assigning drive...
Request for a Quote for an Order
To request a quote for an order you can create a test order on the Orkestro ...
Can I change the name of a merchant?
It's not possible to change the name of your merchants directly. Ho...
Contact Us
Live Support If you need assistance with an ongoing order please contact the...