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Which view should I use to monitor orders?

There are 3 main view for monitoring orders and you can use any of them based on your preferences:

1. Senders Tab: Optimised for the users that need to focus on information about the sender (store), it only shows information relevant to the user that sent the parcel. E.g. ETA to pickup.

2. Recipients Tab: Optimised for the users that need to focus on information about the recipient (Customer service), it only shows information relevant to users that receive the parcel. E.g. ETA to drop.

3. Drivers Tab: Optimised for users who would like to access information relating to both senders and recipients, usually fleet managers.

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